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Nationwide surveys: Summit Medical Group locations top in patient satisfaction
Summit Medical Group locations excel in overall patient experience, according to patient surveys conducted by SurveyVitals.
The composite score for 13 Summit Medical Group locations ranked in the top 10 percent for overall best patient experience for 2016 among healthcare providers nationwide that use SurveyVitals.
In addition, Summit Medical Group’s overall composite score for all 55-plus locations is 4.79 out of 5 stars.
“Superior patient experience is a top priority for Summit Medical Group, and this ranking is significant because it’s an honor we earned through direct feedback from our patients across East Tennessee,” Summit Medical Group CEO Ed Curtis said. “It’s a reflection of the hard work of our physicians, advanced practitioners and staff, and their dedication to providing the highest quality of patient care.
“The locations named in the top 10 percent and Summit’s overall outstanding score exemplify our commitment and the caliber of healthcare we provide in the region.”
The 13 locations ranked in the top 10 percent for overall best patient experience in 2016 include:
- Farragut Family Practice
- Greeneville Family Medicine
- Greeneville Internal Medicine & Family Practice
- Kenneth C. Reese, MD (Knoxville)
- Philip Thwing, MD (Greeneville)
- Powell Family Physicians
- Punam Bhandari, MD (Knoxville)
- Rockwood Medical Associates
- Summit Medical Group Morristown
- Summit Medical Group at Deane Hill
- Summit Medical Group at Northshore
- Summit Medical Group Concord at Lenoir City
- Summit Medical Group at Newport
The scores are calculated by short patient satisfaction questionnaires conducted for Summit Medical Group and other provider groups by SurveyVitals and completed Jan. 1-Dec. 31, 2016.
About Summit Medical Group
Summit Medical Group is East Tennessee’s largest primary care organization with 240 physicians and more than 160 advanced practitioners providing care at more than 55 practice locations in 14 counties. Summit also consists of four diagnostic centers, mobile diagnostic services, seven physical therapy centers, three express clinics, a central laboratory and a sleep services center. Summit provides healthcare services to more than 260,000 patients, averaging over one million encounters annually. Summit’s Statcare division, which includes 70 of the group’s physicians working with advanced practitioners, delivers superior care for hospitalized patients. For more information, visit www.summitmedical.com.